The training session at the Police Academy for new civil police officers focused on equipping participants with essential skills required for effective modern policing. Core areas of development included empathy, problem-solving, effective communication, and proactive decision-making. These skills were emphasized as they form the foundation of professional conduct, enabling officers to understand situations with clarity and respond in ways that are both constructive and responsible. By using an activity-based approach, the training moved beyond theory and offered officers opportunities to practice skills in realistic and engaging contexts. This ensured that the learning experience was practical, interactive, and directly connected to the challenges officers will encounter in their daily duties.
Through these carefully designed activities, officers were encouraged to place themselves in the position of citizens to better appreciate community perspectives and experiences. By stepping into the shoes of the people they serve, they developed deeper awareness of common issues and challenges faced by communities. This process not only reinforced empathy, but also helped strengthen trust between officers and the public. The result of this approach was an improved foundation for meaningful public relations, setting the stage for more cooperative and respectful interactions between civil police officers and society.