I had the privilege of serving as a Resource Person for a training session with the doctors and support staff of a leading Diabetology Center. The program focused on enhancing communication, teamwork, and patient-care approaches to strengthen the quality of service and overall patient experience.
Through interactive discussions and practical scenarios, the participants reflected on day-to-day challenges and explored strategies to address them with empathy and effectiveness. Their active engagement made the session both meaningful and impactful.
The program was highly appreciated by both the participants and the management, who valued the relevance of the content and the practical takeaways shared. I am thankful for the opportunity to contribute to such an important initiative that supports healthcare professionals in their efforts to deliver holistic and patient-centered care.